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Privacy Policy

For Aoyama Trading Co., Ltd. (hereinafter referred to as the "Company") The Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act", has established the Privacy Policy as follows.

1. Concept of privacy

To ensure the smooth operation of our business, we collect and use information such as names, addresses, phone numbers, dates of birth, email addresses, and individual identification codes (hereinafter referred to as "Personal Information"). We comply with the Act on the Protection of Personal Information and other related laws and regulations. Furthermore, we adhere to generally accepted practices regarding the handling of personal information and ensure that all employees are thoroughly informed of these standards for proper handling. We also implement necessary measures and maintain appropriate management to prevent the leakage, loss, or alteration of personal information. Recognizing the proper protection of personal information as a significant responsibility, we handle such information with the utmost care to fulfill this obligation.

2. Purpose of Use

＜Personal information related to customers who purchased our products＞

  1. To receive orders and ship products and materials
  2. For claims processing and deposit management associated with the purchase of goods
  3. For Buyer Management
  4. For the purpose of managing applicants for various campaigns conducted by the Company, sending prizes to winners, and conducting various communications
  5. To communicate with buyers and campaign applicants by direct mail, e-mail, telephone, etc. for the purpose of introducing our new products and campaign implementation
  6. Responding to various inquiries
  7. Recording to improve the quality of responses to inquiries

＜Personal information regarding individuals belonging to our business partners.＞

  1. For the exercise of rights and performance of obligations under contracts, laws, etc. related to the company's business
  2. For the proper and smooth execution of our business
  3. For business communication and sending greeting cards, etc.

＜Job applicants＞

  1. For the company's selection
  2. Contact the applicant
  3. Use in personnel and labor work after hiring

＜Personal information related to shareholders＞

  1. For the exercise of rights and performance of obligations under the Companies Act
  2. In order to receive various benefits from the Company regarding your status as a shareholder
  3. In order to implement various measures to facilitate the relationship between shareholders and the Company from the viewpoint of both members and associations
  4. For the management of shareholders, including the preparation of data on shareholders in accordance with prescribed standards based on various laws and regulations

＜Specific Personal Information of Prospective Employees, External Experts, Shareholders, etc. in Activities＞

For the purpose of administrative procedures in which the Company, in accordance with laws and regulations, includes the individual numbers of prospective employees, outside experts, shareholders, and others in documents such as payment records and submits them to government agencies and other relevant authorities.
Separately from the aforementioned purposes of use, the company may also utilize personal information as statistical data in a form that does not identify individuals. To ensure smooth business operations, the Company may entrust a portion of its operations to third-party contractors and provide them with personal information to the extent necessary. In such cases, the Company shall exercise appropriate supervision over these contractors, including the execution of agreements regarding the handling of personal information.

3. Joint Use

＜Personal information related to customers who purchased our products＞ in the preceding paragraph will be jointly used within the scope of the purpose of use in accordance with the following matters.

  1. Items of Personal Data Used Jointly
    • Contact information such as name, address, phone number, and e-mail address
    • Information on the purchase history of our products
    • Responses to our questionnaire
  2. Scope of Joint Users
    • Please refer to the following link for the scope of group companies to be jointly used.
      (See "List of Group Companies with Shared Use")
    • The implementation of joint use with overseas offices shall be used in accordance with the standards for the handling of personal information in Japan and the countries of joint use, and the details will be announced when the joint use starts.
    • These Group companies are subject to change due to new establishment, consolidation, change of business content, etc.
  3. Purpose of use by the user
    • In order to communicate with customers by direct mail, e-mail, telephone, etc. for the purpose of introducing new products and campaigns
  4. The name and address of the person responsible for the management of the personal data, and in the case of a corporation, the name of its representative;
    • The person responsible for the management of shared use shall be the person responsible for the management of personal information of the Company

    721-8556
    1-3-5, Oji-cho, Fukuyama, Hiroshima
    AOYAMA TRADING Co., Ltd.
    President
    Taizo Endo

4. Disclosure and Provision to Third Parties

The Company shall not disclose or provide personal information to a third party, except in the case of provision to a contractor described in "2. Purpose of Use, etc." and in any of the following cases.

  1. With the consent of the customer
  2. When the information is disclosed or provided in a state where the person cannot be identified, such as statistical data
  3. When disclosure or provision is requested in accordance with laws and regulations
  4. When it is necessary for the protection of the life, body or property of a person, when it is necessary to provide personal data in order to protect it, and when it is difficult to obtain the consent of the customer
  5. Cases in which it is necessary for the national or local government, etc. to cooperate in the implementation of public affairs, and there is a risk that obtaining the consent of the customer will hinder the implementation of the relevant affairs
  6. When it is particularly necessary for the improvement of public health or the sound development of children in the process of physical and mental development, and when it is difficult to obtain the consent of the customer

5. Notification and Disclosure of Purpose of Use

With regard to the personal data held by the Company, if you wish to be notified of or disclose the purpose of use of your own information, we will respond within a reasonable period and scope after confirming that the person who made the request is the person concerned.

6. Corrections, additions or deletions

In relation to the Personal Data held by the Company, if you wish to correct, add or delete your own information, we will confirm that the person who made the request is the person concerned, and if we can confirm that there is an error in the Personal Data held by the Company and that the reason is not true, we will correct, add or delete the information within a reasonable period and scope.

7. Suspension of use or deletion, suspension of provision

With regard to the personal data held by the Company, if you wish to stop using, delete, or provide your own information, we will confirm that the person who made the request is the person in question, and if we can confirm the reason why the information was used for purposes other than the original purpose or was obtained by illegal means, or if we can confirm the reason why the information was provided to a third party without the consent of the person in question, we will stop using or delete the information for a reasonable period and scope.

8. Safety Management Measures

For each stage of acquisition, use, storage, provision, deletion, disposal, etc., management measures related to the handling, etc. of personal information are prescribed in terms of handling methods, persons in charge and their responsibilities, etc.

  1. Systematic security control measures
    In addition to appointing a person responsible for the handling of personal information, clarifying the employees who handle personal information and the scope of personal information handled by the employees, and establishing a system for reporting and communicating to the person responsible when the fact or sign of violation of the Act or handling regulations is identified
  2. Personnel security control measures
    Providing employees with regular training on the handling of personal information
  3. Physical security control measures
    Implement measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal information
  4. Technical security control measures
    Introduction of a system to protect equipment that handles personal information from unauthorized access from outside or unauthorized software

9. Reception Method and Contact for Disclosure

Inquiries about personal information related to the Company's retained personal data are accepted by the following methods. Please note that we may not be able to comply with requests for disclosure, etc. that do not use this reception method.

  1. Request Procedures
    Please submit your request to the contact point below by telephone, mail, or email. Please note that we cannot accept requests made in person at our office, and we appreciate your understanding in this matter. Details regarding the application procedure will be provided at the time of your request. After verifying your identity (or that of your authorized representative) through the methods described below, we will respond in writing or by other appropriate means. Depending on the nature of your request, you may be required to submit our prescribed application forms. In all cases, please ensure that you provide your contact information and preferred method of communication when making a request.

    Contact Information

    Yofuku-no-Aoyama

    721-8556
    1-3-5, Oji-cho, Fukuyama, Hiroshima
    AOYAMA TRADING Co., Ltd. Yofuku-no-Aoyama Customer Service Center
    Phone 084 975 3939
    *The Company's business hours are from 10 a.m. to 5 p.m. on weekdays (excluding Sunday and January 1 to January 3).
    E-mail blueinfo@aoyama-syouji.co.jp

    SUIT SQUARE

    Phone 03 5846 7815

    UNIVERSAL LANGUAGE, UNIVERSAL LANGUAGE MEASURE'S

    Phone 03 5846 7816
    *Our business hours are from 10 a.m. to 5 p.m. on weekdays (* Please check the SUITSQUARE website for business hours during the year-end and New Year holidays).
    E-mail info@uktsc.com
    　　　 info.uktsc@au.com

    ONLINE STORE

    Phone 043 302 7756
    *Our business hours are from 10 a.m. to 5 p.m. on weekdays (* Please check the SUITSQUARE website for business hours during the year-end and New Year holidays).
    E-mail e-shop@uktsc.com
    　　　 e-shop.uktsc@au.com

  2. Handling Fees
    We may charge a fee for the disclosure of your personal information. We will tell you how to collect the fee when you apply for it.
  3. Please note that we may not be able to meet your request in the following cases.
    • When your identity cannot be verified
    • If the requested information does not exist
    • When there is a risk of harming the life, property, body, or other rights or interests of the principal or a third party through disclosure of information, etc.
    • Cases in which disclosure of information, etc. may significantly hinder the proper implementation of the Company's operations
    • Cases where disclosure, etc. of information is in violation of laws and regulations

10. How to Receive and Contact for Complaints

Complaints about the handling of personal data held by the Company are accepted at each (inquiry counter).

11. Revision of Privacy Policy

This Privacy Policy may be revised to protect your personal information. After the revision, the updated version will be applied.

AOYAMA TRADING Co., Ltd.
President

Taizo Endo

To the list of group companies for joint use
To the inquiry input form